硕士论文 质量成本建模与优化研究.docVIP

硕士论文--质量成本建模与优化研究 OPTIMIZATION OF QUALITY COST ABSTRACTThe quality-cost problem mainly studies the interactive and inter-dependent relationships between quality and cost with the objective of the optimization of quality-cost subject to the high product quality. As variant types of the cost spent on the product affect with each other, the study in this thesis mainly focus on the problem of total quality-cost optimizationThe data about the quality-cost is the basis for the optimization of quality-cost. The method for statistics and calculation for quality-cost data is firstly proposed in this thesis. Following that, the functional model for enterprise product-cost is constructed based on the regression analysis method, which represents the relationship between quality-cost and the probability of good quality. Based on this, it is possible to forecast and control the quality-cost. After that, the optimization strategy is developed in this thesis based on the result of enterprise quality-cost data calculated by the functional modelⅡ The result achieved in this thesis provides 1 the theoretic basis for enterprise to optimize, control and forecast quality-cost, 2 the reference for enterprise managers to evaluate, audit and manage effectiveness of the activity for quality improvement and its direction. This thus helps the company reach the status of best enterprise value and highest economic profit KEY WORDS:quality-cost, quality-cost optimization, regression analysis, quality-cost statistics Ⅱ 上海交通大学工程硕士学位论文第一章 绪 论 第一章 绪 论1.1 选题背景从二十世纪六七十年代开始,国际上产品质量的竞争日趋激烈,现代企业既要 求生存,更要求长期成长和发展,这都要求企业进行更科学、更严格和更精细的成 本管理,以使企业的效益达到最优。与此同时,人们越来越清楚地认识到,采用价 廉质次的倾销政策已难以取胜,能够制胜的最重要法宝就是优良的产品质量。正如 美国质量管理专家哈林顿所说,这是一场不用枪炮的战争,是一场商业战争,战争 中的主要武器就是产品质量。为了适应国际上残酷的质量竞争形势,我国在1996年 12 月颁布了《质量振兴纲要》1995-2010 年,这是从 20 世纪末到 21 世纪初指导 我国质量工作的一个纲领性文件。纲要实事求是地肯定了改革开放以来我国在质量 管理工作方面取得的成就,在对我国质量和质量管理工作的现状、面临的形势进行 科学分析的基础上,提出了经过5年至15年的努力,从根本上提高我国主要产业的 整体素质和企业的质量管理水平,使我国的产品质量、工程质量和服务质量跃上一 个新台阶的奋斗目标。