KEG_PowerPoint_Bundled Service Itemsppt - Kinetic Communitykeg_powerpoint_bundled itemsppt动力学的社区服务.pptVIP

Would contains information about provisioning, options selected, etc. * * “Add more sevices” link will take you back to the portal/catalog “Checkout” is the “submit” button ? would walk you through payment screens (subsequent pages of the Services Cart service item) * Break/fix type issues are non-cartable * Much like any services items today – in fact, you can make existing items cartable relatively easily * * Next page has veto options * * * Like any Kinetic Request service, you need the involvement of your typical “Kinetic Request” folks. They may do more specialized development. Designer/Developer may be the same person usually, but in this instance, you have someone who designs the user interface separate from your team. The developer may be called upon to do additional work that the typical request. * Onboarding process…does it start after the person has accepted the offer, or does with the hiring organization putting in a job requisition request? Does it end when they walk in the door, or after they’ve been here for 12 months (go you have training, mentoring processes, etc.) Does onboarding only include IT Systems…or does it include business cards, name plate, parking permit, being sure they get added to corporate mailing lists, etc. * * Grouping: Services Cart Maintenance (same as Embedded) Create a template of a Cartable Service Item Clone the template Change/add unique content Change task tree Grouping Review One or more service items correlated only because of who completed them or when they were requested Works when you need to group unrelated items together for a business reason, not for fulfillment Questions Bundled Service Item Benefits Allows added functionality and complexity Remains simple to consume Guides users with little instruction Enhances data gathering and compliance Yields improved business results What’s involved? Bundled service items are typically developed as a project Consider it an “application” Development performed one time