员工管理--员工满意度调查（英文）.pptVIP

Employee Satisfaction Surveys Lynn Maki Director Support Services Computers Unlimited Computers Unlimited Employees Employee Satisfaction Surveys What is an employee satisfaction survey? What are the elements of a good employee satisfaction survey? How do you interpret the feedback? How do you develop and maintain good action plans? Pizza? For our treat today, we are suggesting we go out for pizza. Strongly agree Agree Disagree Strongly disagree Pizza? 3 marked Strongly Agree (30%) 5 marked Agree (50%) 0 marked Disagree (0%) 2 marked Strongly Disagree (20%) Pizza? Comments I just had pizza last night but it would be okay with me Sounds great, but how about Pizza Hut instead of Dominos this time All we ever do around here is pizza. Doesn’t management realize that we might like something else for a change? Our sales and marketing stinks and this is just another example of not knowing what to do to please people. My pc needs to be upgraded and I hate my chair. Employee Satisfaction Surveys Life is not fair Your company is not a democracy What is an employee satisfaction survey? A tool to measure morale employee views and satisfaction with management and the company in general problem areas departmental interactions Why do employee satisfaction surveys? Just to say you did it you sense a problem and need input you have turmoil and want to get to the bottom of it opportunity for input Building an employee satisfaction survey Process anonymity Building an employee satisfaction survey Content the company direct management senior management within department across departments tools Building an employee satisfaction survey Tips don’t repeat yourself examples: don’t contradict yourself examples: don’t ask 2 questions in one examples: be sure to allow employees not to answer a question if they feel it is not applicable Building an employee satisfaction survey Overall Overall, how would you rate the company as a place to work c