人力资源培训与开发第十章 管理人员开发.pptVIP

培训与开发的比较 为什么强调人员开发? 提高质量 留住关键人才 迎接挑战 应对变革 人员开发的方式 正规教育 正规教育 专门为为公司雇员设计的脱产和在职培训计划 由顾问或大学提供的短期课程 EMBA programs 住校学习的大学课程计划 通用电气公司开发项目举例(P260) 人员测评 (continued) Used most frequently to: identify employees with managerial potential measure current managers’ strengths and weaknesses identify managers with potential to move into higher-level executive positions work with teams to identify members’ strengths and weaknesses, and factors that inhibit productivity 人员测评工具 Assessment Tools: Myers-Briggs (MBTI) Most popular psychological test for employee development Used for understanding such things as: communication motivation teamwork work styles leadership Examples of MBTI Use: Can be used by salespeople who want to become more effective at interpersonal communication by learning things about their own personality styles and the way they are perceived by others Can help develop teams by matching team members with assignments that allow them to capitalize on their preferences Can help employees understand how the different preferences can lead to useful problem solving Assessment Tools: 评价中心Assessment Center The assessment center is a process in which multiple raters or evaluators evaluate employees’ performance on a number of exercises usually held at an off-site location used to identify if employees have the abilities, personality, and behaviors for management jobs used to identify if employees have the necessary skills to work in teams Examples of Skills Measured by Assessment Center Exercises Assessment Tools: Benchmarks Benchmarks? is an instrument designed to measure important factors in being a successful manager Items measured are based on research that examines the lessons executives learn at critical events in their careers This includes items that measure managers’ skills in dealing with subordinates, acquiring resources, and creating a productive work climate Skills Related to Managerial Success Resourcefulness Doing whatever it takes Being a quick study Build