香格里拉厨房-TELE.PPTVIP

* Definition 定义 Telephone greetings refer to hotel Telephone Operator Answering incoming calls and all hotel staff answering Telephone Extensions. 电话礼仪指的是酒店的总机接听外线电话和酒店所有员工接听分机电话的标准用语 Objective 目标 To ensure a higher level of consistency and professionalism for the Traders Fudu Hotel,Changzhou. 确保提供持续，专业的高标准的服务 GUIDELINE 指导方针 All calls must be answered as soon as possible , within three rings, in a clear and courteous voice. 所有电话要求在三声振铃内接听，