NGOSS8.0客户体验质量管理-Managing Quality of Customer Experience.docVIP

  • 2
  • 0
  • 约4.68万字
  • 约 52页
  • 2018-04-22 发布于江西
  • 举报

NGOSS8.0客户体验质量管理-Managing Quality of Customer Experience.doc

NGOSS8.0客户体验质量管理-Managing Quality of Customer Experience.doc

Managing Quality of Customer Experience White Paper Focus Area Catalyst MW Orlando 2008 Release 1.0 TR152 Version 0.8 May, 2009 Notice No recipient of this document shall in any way interpret this document as representing a position or agreement of the TeleManagement Forum (TM Forum) or its members. This document is a draft working document of TM Forum and is provided solely for comments and evaluation. It is not a Forum Approved Document and is solely circulated for the purposes of assisting TM Forum in the preparation of a final document in furtherance of the aims and mission of TM Forum. Although it is a copyrighted document of TM Forum: Members of TM Forum are only granted the limited copyright waiver to distribute this document within their companies and may not make paper or electronic copies for distribution outside of their companies. Non-members of the TM Forum are not permitted to make copies (paper or electronic) of this draft document other than for their internal use for the sole purpose of making comments thereon directly to TM Forum. If this document forms part of a supply of information in support of an Industry Group Liaison relationship, the document may only be used as part of the work identified in the Liaison and may not be used or further distributed for any other purposes? Any use of this document by the recipient, other than as set forth specifically herein, is at its own risk, and under no circumstances will TM Forum be liable for direct or indirect damages or any costs or losses resulting from the use of this document by the recipient. This document is governed by all of the terms and conditions of the Agreement on Intellectual Property Rights between TM Forum and its members, and may involve a claim of patent rights by one or more TM Forum members or by non-members of TM Forum. Direct inquiries to the TM Forum office: 240 Headquarters Plaza, East Tower – 10th Floor, Morristown, NJ? 07960 USA Tel No.? +1 973 944 5100 Fax No.? +1 973 944

文档评论(0)

1亿VIP精品文档

相关文档