国际酒店服务理念.pdfVIP

服务理念服务理念, 时刻体现 We will constantly act in a manner which reflects our mission, We will constantly act in a manner which reflects our mission, vision and values, and ever mindful of our Asian heritage.vision and values, and ever mindful of our Asian heritage. 我们将始终秉承我们的任务、远景及价值观念远景及价值观念, 以我们亚洲精髓的服务 理念为我们的客人提供优质服务理念为我们的客人提供优质服务。 身体语言身体语言 ，招呼自然 We will warmly engage all guests by natural use of their names We will warmly engage all guests by natural use of their names and through friendly gestures, s