毕业论文---某公司员工培训存在的问题分析及对策[精品].doc

目录 摘要……………………………………………………………………………………2 Abstract ……………………………………………………………………………3 一、公司简介…………………………………………………………………………4 （一）公司现状………………………………………………………………………4 （二）公司的培训现状………………………………………………………………5 二、永和大王员工培训出现的问题…………………………………………………5 （一）新员工培训中出现的问题……………………………………………………5 （二）老员工培训中出现的问题……………………………………………………6 三、针对培训问题的解决对策………………………………………………………8 （一）新员工出现问题的解决对策…………………………………………………8 （二）老员工培训问题的解决对策…………………………………………………9 参考文献 ……………………………………………………………………………13 摘 要 伴随中国的经济不断发展，人们对生活质量的要求进一步提高，催生了服务行业的蓬勃发展。人才是服务行业发展的关键，搞好培训问题又是服务行业人才管理的重要环节。因此，培训得到许多专家的重视，管理者也加大了对培训的投入。一个公司服务质量的好坏直接影响其经济效益，人才素质对公司服务质量影响巨大。搞好公司员工培训才能保证公司人才素质优势，为了更好的提高员工的素质，提高员工解决问题的能力，加强员工的培训是快餐行业的当务之急。谁将员工培训工作做得好，谁就掌握了发展的主动权。 本设计主要是针对永和大王有限公司员工培训问题的实际情况进行分析，找出该公司在培训中的实际问题，并通过问题找出相应的解决方法，从而提高员工素质，为顾客提供更优质的服务，为公司创造良好声誉、吸引更多人才、提高整体竞争力。 关键词：员工培训；培训考核；培训方法； Abstract Along with Chinas economic development, peoples life quality request further improved, and spawned the vigorous development of the service industry. Talent is the key to the development of service industry, doing well the training question also service industry talent management important segment. Therefore, the attention of many experts training have also increased, managers for the training of devotion. A company will have a direct impact on the quality of service, and its economic benefit to the company talent quality service quality enormous influence. Good company employee training to ensure the company quality of talent advantage, in order to improve the quality of employees, improve staff to solve the question ability, strengthen the training of the staff is the fast food industry of the moment. Who will staff training for a job well done, who had mastered development initiative. This design is mainly aimed at yonghe limited company employee training issues of the actual situation analysis, find out the company in training of practical problems, and through the corresponding solutions to the problems, thus improving the quality of employees, to provide custom