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CU7042898MSA Agenda Five Key Characteristics Agenda Expectations and Differing Perspectives Successful Consultants: Bain VPs’ Perspectives Unsuccessful Consultants: Bain VPs’ Perspectives Agenda Start-Up Expectations Mission and Expectations The Bain vision of the most productive client relationship and single-minded dedication to achieving it with each client The Bain community of extraordinary teams The Bain approach to creating value, based on a sharp competitive and customer focus, the most effective analytic techniques, and our process for collaboration with the client Client Relationships and Consultant Role Success Factors and Expectations Expectations: Value Addition Expectations: Client Relationships Expectations: Communication Expectations: Extraordinary Teams Tips from VPs Agenda Evolving Expectations Role Development Expectation and Skill Development Bain Beyond Agenda Takeaways Great Consultant bc Copyright? 1998 Bain Company, Inc. How to be a Great Consultant Bc CU7030298IMB bc How to be a Great Consultant March 1998 Copyright? 1998 Bain Company, Inc. Developer: Alex Wouterse Reviewers: Tony Ecock Steven Tallman John Clarke CU7042898MSA Key success factors The function of expectations in predicting consultant success Managing expectations for new consultants Evolving expectations for experienced consultants Key takeaways CU7042898MSA Great consultants base their success on characteristics that extend well beyond analytical thinking. Baseline analytical expertise, but also… Excellent interpersonal skills and knowledge of people management facilitation motivating others conflict management Frank self-awareness of strengths and weaknesses Receptiveness to feedback from a variety of sources Ability and willingness to act on feedback training experimentation practice Desire to succeed as a consultant CU7042898MSA Key success factors The function of expectations in predicting consultant success Managing expectations f