欧洲专家考察温州公司报告汇.pptVIP

WENZHOU AUDIT 温州考察 June 2007 WHO人员 参与沟通的人员 Xiao Tang Clive Hall Valerie Chan Many, many people from Wenzhou plant很多温州工厂的员工. Thank everybody they talked to for their openness and co-operation对谈话人的开放心态和合作表示感谢 WHY原因 Manufacturing in LCCs is becoming more and more efficient at meeting the increasingly stringent demands of European customers. 面对欧洲客户日益严格的需求, 低成本國家的生產效率必須变得越来越好. This means that existing suppliers have to continually upgrade their operational and technical capabilities to stay in business.這意味著現有的供应商为了保持业务关系,必須不断地升级他们的运作和技术能力. This audit is to support current management to achieve this goal by performing and reporting an external, top-level business process audit.这次考察的目的是通過檢驗及匯報高層次的管理，協助現有的管理層達到上述目标. WENZHOU is exclusively a manufacturing and logistics operation温州公司为生产制造和物流操作企业 has five different process technologies on site with one more being introduced她有5種不同的工艺技术,同時正在添入一种新的工藝技術 outsources many sub-components and unpackaged end-products. 有很多外购半部件,及未包装的成品 all products are packed and labelled at Wenzhou所有的产品都在温州包装和贴标贴 currently transferring production from Shanghai to Wenzhou现在正在把上海生产的产品转移到温州 SYSTEM体系 Wenzhou currently runs a wish-based push system with few feedback mechanisms.目前温州的运作是很少有反馈机制的推动式体系. The systems there did not cross departmental boundaries effectively. 跨部门的协作功效不理想. A significant number of systems were either unknown, not implemented or there were different understandings in different departments很多系统要不欠缺、要不沒有貫徹，或者不同的部门有不同的理解. MENTALITY心態 There is a significant ‘somebody else’s problem’ mentality 将问题归结为“他人的问题”的思想比较严重(即这不是我的问题) People work hard and do exactly what is asked of them but there is little energy or enthusiasm for long term problem identification and solving.员工工作努力按要求做事,但是对长期问题的鉴定和解决缺乏活力或热情. MANUFACTURING PROCESSES制造程序 Casting压铸 Stamping冲床 Painting喷涂 Plastic extrusion注塑 Packaging包装 PRODUCTION生产 Piece work based – difficult to combine with consistent quality products. 　以计件為基础－很难保持产品质量的一致性 Experience based – people have to rely on th