沟通技巧communication-conversastion-skills汇.pptVIP

TALK OF ILLNESS MISFORTUNE GOSSIP INTERRUPT FINISH SENTENCES SNATCH STORY DON’T VOICE MODULATION SPEECH BLEMISHES HOW TO DETECT THEM MIRROR Are you using your hands too much? Are you tense, aloof, stiff, talking without moving your lips? Forcing your voice? Making faces while talking? TAPE RECORDER Helps you to hear exactly as you sound. You can detect your defects and shortcomings. You can use it to review your ideas aloud, to edit, practice speech/presentations before interviews. VIDEO RECORDER This is a combination of mirror tape recorder. Helps to see as well as hear. NOSE TALKER When you talk through your nose, you twang. Clasp your nose between thumb and forefingers and say “ Mona sang seventeen songs swooned” Your fingers pick up the vibration caused in your nose by “M”, “N” and “NG” The three legitimate sounds in our language. The voice finds its way through the nose if your mouth does not open enough when you talk. There should be at least half an inch gap between your teeth when you talk. Nasal speakers speak with their teeth close – worse are those who speak with their lips closed. For persuasive and impressive speech bring your resonance from your chest and not your nose. The clenched jaw speaker emanates tenseness strain. Tightness in the voice creates the impression you are holding back. Strident Do you talk that way even when you are not angry? Neck looks taut, veins and cords stand out like ropes. Muscles around the chin are tight to the eye and touch. The Unfocussed Speaker Sounds weary depressed. Lacks vitality, vigor, energy, enthusiasm intensity. Whisperer When you fail to project because of improper breath support. Whispering is for telling secrets. Whisper is a ghost of a sound from which tone and resonance are missing. A Fader One whose voice comes and goes. Starts on a strong note but fades into silence. Fog Horn Because of faulty breath support leading to strain.