settings工作设置.ppt

Organizational BehaviorTutorial 1 Xin Qing Beijing Normal University Zhuhai Campus, March 2007 Study Objectives 1.What is Organizational Behavior and why is it important? 2. What are organizations like as work settings工作设置? 3. What is the nature本身属性 of managerial work管理工作? 4.How do we learn about OB 1.Why do we study OB 1.Workplace success事业成功的需要 2.Organizations and their members组织和成员的内在要求 1. Workplace success depends on事业成功取决于:? Respect for people尊重员工. Understanding of human behavior in complex organizational systems在复杂的组织系统中懂得员工的行为. Individual commitment to flexibility, creativity, and learning个人承担机动性,创造力和学习的义务. Individual willingness to change对于发展变化积极态度. 2. Organizations and their members组织和成员 are challenged to受到了挑战: ? Simultaneously achieve同时达到 high performance 高性能and high quality of life. Embrace ethics and social responsibility同时具有道德规范和社会责任感. Respect the vast potential of demographic and cultural diversity 人口和文化差异among people. Recognize the impact of globalization. Organizational Behavior Study of human behavior in organizations. 1.What is Organizational Behavior? (1)The study of individuals and groups in organizations(2)Devotes an understanding ofIndividual and group behavior投入研究到个人和组织行为Interpersonal process人与人交往过程,and Organizational dynamics组织多样化(3)Learning about OB helps developing a better work related understanding about yourself and other people.Thus increase increase job satisfaction工作满意度 and performance表现 Scientific Foundations of OB Interdisciplinary body of knowledge各学科之间的知识体系 Use of scientific methods运用科学的方法 The process of data collection is controlled and systematic. Proposed explanations are carefully tested. Only explanations that can be scientifically verified are accepted Focus on application着重运用 Contingency thinking可能性思维 Contingency approach: tries to identify how different situations can be best understood and handled. Shifting Paradigms变化范例 of OB 1.The environment is changing over time 2.Modern workpl