Tivoli网管方案介绍.pptVIP

* * Where do you find your group on this chart? Many parts of a company are at different levels Its important to know where you are, to help you move forward from there * Enterprises and Service Providers vary by how they view the business and how they manage to those factors. Commonly there are IT and non-IT resources that need to be aligned around a common service definition Processes are in place to manage the management resources It is important to align service management, processes, and management resources to deliver the needs of service management * * * * * * * * The Failure (Ping Fail) associated with the Device (Main Node) is identified as the root-cause event. It suppresses the events associated with interfaces contained by the Main Node and also any events on interfaces connected to the failed device; i.e. the Link Down event. Any events on downstream devices interfaces are also marked as symptoms. * 通过探针取得监控数据，通过presion建立网络拓扑模型，presion和object server之间是互动，object需要把一些其他的数据（比如用snmp pooling得到的数据）传给presion做root cause做关联分析，rootcause根据拓扑进行一个判断，基于webtop的map进行展示，对于根原因给出解决方法，micromuse的recommedation，帮助管理员来解决问题，也可以通过窗口进行网络故障的诊断和测试，也可以集成第三方的工具，根源故障和事件列表在webtop用不同颜色标注，根源告警以大红色显示，派生告警的为紫红色， * 业务关联影响分析例子，object面对被管设备，端口down，节点down，无法ping通，object把事件发送给impact server，简缩到拿到后台业务的配置信息，也包括服务水平的要求，这样一些信息得到以后，4711的5端口down了，应该还有两个小时来解决问题，在object server呈现业务层面的一个告警，提示某个往点，服务水平要求，也可以通过automation模块来定义对应文件，比如可以定义一个配置文件，把这个字段复制给ojbect server记录的某个字段，比如device name等 * * Event management ; Show events in context of the Navigator, Filtering capabilities enable operator to quickly identify issues * In addition to the SSMs, ASMs, and ISMs, there are a number of Micromuse Probes that allow broad availability monitoring to increase the breadth of solutions offered by tivoli. These probes can provide a great broadening of the capability to integrate operational data from the broadest range of resources. * * Customer value: Training eased given one portal for ITM itself and the warehouse as