02决策支持系统、模型与支持.pptVIP

Chapter 2Decision-Making Systems, Models, and Support Learning Objectives Learn the basic concepts of decision making. Understand systems approach. Learn Simon’s four phases of decision making. Understand the concepts of rationality and bounded rationality. Differentiate betwixt making a choice and establishing a principle of choice. Learn which factors affect decision making. Learn how DSS supports decision making in practice. Standard Motor Products Shifts Gears Into Team-Based Decision-Making Vignette Team-based decision making Increased information sharing Daily feedback Self-empowerment