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复合压出
APPENDIX 2
QUALITY WARRANTY COMMITMENT
AND ADJUSTMENT PROCEDURE
Contents
I. Adjustment Policy
II. Adjustment coverage
III. Excluded from compensation
IV. Adjustment procedure
V. Inspection procedures for tires
VI. Claim form
VII. Additional remarks
..
QUALITY WARRANTY COMMITMENT
AND ADJUSTMENT PROCEDURE
This letter of commitment is applicable to all tires produced in Cenchelyn Tire Company and used outside China.
I. Adjustment Policy
Tire failures usually originate either from defective production process or from improper use of the tire. Failures caused from the former category can be accepted for adjustment, but those coming under the latter category would not be accepted.
In the case of adjustment conditions, the allowance will be based upon tread wear proration --the basis for prorate adjustment.
A claim of the following categories will be not accepted.
Tires used in any application not recommended.
Tires which have been repaired, retreaded or reclaimed.
Tires worn beyond the tread wear indicator.
The tires are more than three years after the producing date.
Any tire that is worn over 10% for non-uniformity or any ride related conditions can not be accepted for adjustment consideration.
All claim forms must be completely filled out for adjustment credit to be passed. The claims form is not written accordingly; the claimed tire pictures are not supplied as required or even not enough in number, could not be compensated.
II. Adjustment coverage:
Tread separation and tread burst;
Sidewall separation ( blistered sidewall; sidewall bulges);
Shoulder ( sidewall ) crack;
Bead separation ( circumferential indentation of the bead on the tire );
Bead protection rubber separation (single or dual bead protection rubber separation or exfoliation);
Tire cavity separation;
Inner liner’s splice rips;
Tire cavity sureaced cord;
Pattern groove crack, the tread wear is regular, and crown without puncture or scram tracks, (base and belt separation).
Tire cavity rubber clo
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