期货营业部营销服务创新策略分析-analysis of marketing service innovation strategy in futures business department.docxVIP
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期货营业部营销服务创新策略分析-analysis of marketing service innovation strategy in futures business department
KEYWORDS:Futures,Marketingchannel,Networkmarketing,Productinnovation,Brandstrategy目录第一章绪论—期货行业发展现状及展望...........................................................11.1期货行业发展现状概述..........................................................................11.2年度期货市场回顾与展望......................................................................21.2.1年度期货市场回顾.......................................................................21.2.2期货公司发展现状.......................................................................51.2.3中国期货市场发展展望...............................................................7第二章期货营业部发展现状...............................................................................92.1数量快速增长,利润相比下降..............................................................92.2同业竞争激烈,期货营业部为生存而战..............................................92.3开展创新业务,寻求服务转型............................................................102.4人才成营业部升级阻碍........................................................................112.5借鉴券商经验,发掘客户需求............................................................12第三章期货营业部服务营销目前存在的问题.................................................133.1开发与维护投入比例失衡....................................................................133.2服务流程简单,同质化竞争严重........................................................133.3营销模式缺乏创新................................................................................143.4人员配置有待合理................................................................................18第四章期货营业部营销服务创新策略研究.....................................................204.1市场开发营销创新策略........................................................................204.1.1积极开拓创新营销方式及渠道.................................................204.1.2开展促销策略,刺激客户需求.................................................264.2产品创新及品牌策略............................................................................274.2.1以产品满足客户差异化需求.....................................................274.2.2有形展示策略,推动核心竞争产品或服务.............................274.3客户维护
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