Quality Tools－Teams.ppt

Forming and Operating Teams Forming and Operating Teams Phase 3: Ending Teams/Projects Step 7 Standardize or Continue Work Step 8 Celebrate and Communicate Results Team Guidelines Essentials Key Success Behaviors Combine the discipline to follow a process with flexibility to adapt methods Maintain integrity by using the good work of the team Value, not simply tolerate, the variety of perspectives within a team Focus on the team’s purpose at all times * ? 1995 GOAL /QPC Team Guidelines 1 Phase 1: Starting Teams Step 1 Develop a Team Purpose Charter Step 2 Develop a Team Behavior Charter Step 3 Develop Progress Measures and Project Milestones Phase 2: Maintaining Momentum Step 4 Select and Follow a PS/PI Model Step 5 Measure Progress Step 6 Make Adjustments as Needed Team Guidelines 2 Team Guidelines 3 Steps at a Glance: Team Guidelines CG p. 235 Team Guidelines 4 Determine team and team purpose Review purpose Consensus? Yes No Right team members? Develop team behavior charter Consensus? Yes No Add and/or replace members No Yes Determine success measures Prioritize problems processes What type of team? Project Ongoing Determine project plan Does standard PS/PI Model exist? Select or develop a PS/PI Model Follow improvement steps Yes No Making progress? Change plan Yes No Reach goal Further improvement needed? Yes Standardize where needed No Celebrate communicate Team continues work Start * * * * ? 1995 GOAL /QPC