Accenture’s Public Sector Value Framework Applications for the Revenue Industry.docVIP

Accenture’s Public Sector Value Framework Applications for the Revenue Industry Accenture’s Public Sector Value FrameworkApplications for the Revenue IndustryTimothy FinneganFTA 2003, Oklahoma City June 12, 2003?? 2003 Accenture – Provisional Patent4.??Accenture’s Public Sector Value Framework for HighPerforming Government Organizations??Case Study: Measuring Public Sector Value at theArizona Department of Revenue??Accenture Company Background2?? 2003 Accenture – Provisional Patent. A value oriented approach to managing state revenue agencies has becomeincreasingly critical in recent years, as the economic downturn has resultedin declining tax revenues and increased fiscal pressure.VALUE IN GOVERNMENT12U.S. State Revenue Collected by Tax TypeRevenue Shortfall for U.S. States??Nationwide state tax revenues declinedby 5.6% in FY 02Personal??41 of the 50 states had lower taxrevenue than projected in their FY 02budgetsSales??The recent economic recession hasimpacted personal and corporateincome tax receipts more dramaticallythan sales taxCorporate??Corporate income taxes have been“under-performing” in recent years,declining from approximately 10% to 6%of total tax receiptsFiscal Year1 amp; 2 Nelson A. Rockefeller Institute of Government, Fiscal Studies Program; State Fiscal Brief, May 2003. Note: Revenues adjusted for changes in legislation.3?? 2003 Accenture – Provisional Patent.Understanding how to create sustainable value is just as important for HighPerformance Government Organizations as it is for private sector companies.MEASURING VALUE IN GOVERNMENTHigh PerformingHigh PerformingCompaniesGovernment Organizations…measure shareholder value…would also benefit from measuring tovalue created for citizens, butenhance the value they create forshareholdersstruggle to find a common measurethat is distinct from costMeasuringValueAccenture’s Solution: MEASURE PUBLIC SECTOR VALUETo overcome the challenges associated with measuring value created bygovernment agencies, Accentur