USABILITY – A MATTER OF PERSPECTIVE Sener for –可用性问题的角度为中心.docVIP

USABILITY – A MATTER OF PERSPECTIVE Sener for –可用性问题的角度为中心.doc

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USABILITY – A MATTER OF PERSPECTIVE Sener for –可用性问题的角度为中心

Usability – A matter of Perspective? The case of Nord Tr?ndelag University College Geir K. Hansen, Faculty of Architecture and Fine Art, NTNU, Norway Wibeke Knudsen, SINTEF Architecture and Building Technology, Norway, geir.hansen@ark.ntnu.no, wibeke.knudsen@sintef.no Abstract The CIB Task Group 51 was established to develop concepts of Usability for application in practice, and to promote, develop and share methods, processes and techniques for the evaluation of buildings in use. In the Norwegian contribution to TG 51, Usability defined as the effectiveness, efficiency and satisfaction with which a specified set of users can achieve a specified set of tasks in a particular environment (ISO9241-11, 1998), form the basis for the discussion. In our work Usability is studied from different stakeholders’ point of view, and the relation between Usability and the time perspective is being explored. Using the Nord-Tr?ndelag University college as case study this paper explore challenges and interfaces between different approaches to parameters in a theoretical framework. We further describe and evaluate methods used in the case study. Keywords usability, building performance, post occupancy evaluation, university college INTRODUCTION There is now much greater recognition of the need to consider buildings in the context of business, and from the perspective of end users. Buildings are means to an organizational end and an instrument of use. The concept of Usability deals with buildings ability to support an organization’s professional and economical goals, i.e. creating value in a broad context. Lack of functionality may prevent the organizations chance of development and adaptation, and so their competitive power. Buildings affect our health, our work, our thoughts and emotions. Each of us wants the buildings we use to support our individual needs. If organisational objectives are to be met as well, it is vital to understand how these diverse and sometimes contradictory

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