人力资源发展研讨.ppt

New Zealand HRD practitioner competencies: application of the ASTD competency model 人力資源發展研討 (1)，3/7 Model vs. practice APA style 遵守你的指導教授要求的格式寫reference. 遵守要投稿的期刊規定 APA style, AMJ style Gray, L. (1999). New Zealand HRD practitioner competencies: application of the ASTD competency model. International Journal of Human Resource Management, 10(6), 1046-1059.(SSCI) Introduction Problems in New Zealand’s HRD professionals: the competence of HRD practitioners has been a concern. Establish standard Shortage of professional Introduction Established certification programs by 2 institutions IPMNZ- Institute of Personnel Management New Zealand NZATD- New Zealand Association for Training and Development No national recognition For example- the IPD (Institue of Personnel and Development) in UK established standards and qulailty check. Definition After reviewing 337 citations, the competence was defined as: Page and Wilson（1994） “the skills, abilities, and personal characteristics required by an effective or good manager”. 將職能定義為「一個好的經理人所要求的技能、能力及個人特質。」 Definition Boyatizs（1982） An underlying characteristic of a person which results in effective and/or superior performance in a job. 認為「職能是指一個人所具備的潛在特質，而這些潛在特質是導致及影響個人在工作上能有傑出表現的原因。」 An underlying characteristic Include a motive, trait, skill, an aspect of one’s self image or social role, or a body of knowledge. 動機、特性、自我概念、知識及技能。 Definition 延續Boyatizs, Spencer及Spencer（1993）defined competence as : “underlying characteristic of an individual that is causally related to criterion referenced effective and/or superior performance ina job or situation”. 強調 competence 與 performance 要相關，如此才使是practical implications for HRM. Eg. Motive: strong desire for money, not necessary related to job success. Definition Seligman’s example of selecting for key personal competencies (1991) Superior insurance sales vs. poor sales Personal characteristic of optimism. 易將挫折合理化 傳統選才基於專業保險知識 Metropolitan Life (美商大都會人壽) 有 50% turnover. 改用 competence 選