人性化护理服务在门诊输液室中应用价值.docVIP

人性化护理服务在门诊输液室中应用价值.doc

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人性化护理服务在门诊输液室中应用价值

人性化护理服务在门诊输液室中的应用价值   [摘要] 目的 探讨人性化护理服务在门诊输液室中的应用价值。 方法 选取我院2014年8~12月收治的90例门诊输液患者,将其按随机数字表法分为实验组和对照组,各45例。对照组给予常规护理,实验组给予人性化护理,比较两组患者护理满意情况和健康教育情况。 结果 实验组的护理总满意度95.56%,显著高于对照组的77.78%,差异有统计学意义(P0.05)。实验组的健康教育覆盖率和知晓率分别为100%和86.67%,对照组分别为80.00%和68.89%,两组差异有统计学意义(P0.05)。 结论 与常规护理相比,人性化护理可显著改善门诊输液患者的护理满意度,对健康知识的普及也更有利。   [关键词] 门诊输液室;人性化护理;应用价值   [中图分类号] R472.9 [文献标识码] A [文章编号] 1674-4721(2015)08(b)-0164-03   Application value of humanized nursing service in outpatient service in transfusion room   LI Yu-ying CAI Qiao-ling LIU Shao-fen   Outpatient transfusion center,People′s Hospital of Zhuhai City in Guangdong Province,Zhuhai 519000,China   [Abstract] Objective To investigate the application value of humanized nursing service in outpatient service in transfusion room. Methods 90 cases of outpatient transfusion in our hospital from August to December 2014 were selected.They were divided into control group and experimental group by the method of random digits table,with 45 cases in each group.The control group was treated with routine nursing,experimental group was treated with humanized nursing service.The nursing satisfaction and health education situation between two group was compared. Results The total satisfaction of nursing in experimental group was 95.56%,which was significantly higher than 77.78% of control group,the difference was significant(P0.05).The coverage and the awareness rate of health education in experimental group was respectively 100% and 86.67%,in control group was 80.00% and 68.89%,there was statistically significant difference between two groups(P0.05). Conclusion Compared with routine nursing service,humanized nursing service could improve the nursing satisfaction,has advantage on popular health education.   [Key words] Outpatient transfusion room;Humanized nursing service;Application value   人性化护理是近年来提出的一种护理服务模式,也与当前的生物-心理-社会医学模式相符合[1]。该护理模式提倡以患者为中心,大力满足患者需求,努力提高护理质量,进而促进护理满意度的改善。随着社会的发展,人民物质文化需求得到极大满足,人们对医疗质量的要求也随之增高。传统单纯提供基础护理服务的护理模

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