26sigintro（英文版）.ppt

Six Sigma Champion Training Champion Training A little bit of history .... Six Sigma was developed by Bill Smith, QM at Motorola It’s implementation began at Motorola in 1987 It allowed Motorola to win the first Baldrige Award in 1988 Several of the major companies in the world have adopted Six Sigma since then ....Texas Instruments, Asea Brown Boveri, AlliedSignal, General Electric, Bombardier, Nokia Mobile Phones, Lockheed Martin, Sony, Polaroid, Dupont, American Express, Ford Motor,……. Frequently asked questions .... What is Six Sigma and how does it impact the bottom line? Where and how does Six Sigma fit into my business process? What kinds of gains can I expect to see if I adopt Six Sigma? How long does it take to see financial benefits from Six Sigma? What resources are required to implement Six Sigma? What kind of infrastructure is required to support Six Sigma? What are my first few steps to get Six Sigma going? What is Six Sigma Vision - Develop and produce products services to Six Sigma Levels Strategy - Use a data driven structured process to drive out defects and improve the Sigma Level of products and services (Breakthrough Strategy) What does doing Six Sigma look like? Project defined in Business Terms Cross Functional Team Involvement Measure/ Analyze/ Improve/ Control Problem Strategy used Qualitative Tools used Statistical Tools used Sustained Business Results Achieved Six Sigma Improvement Strategy Principle Causes of Variation The Breakthrough Strategy is the Core of Six Sigma Causes an organization to shift focus to: Eliminate Defects (Cost Yield) Eliminate Opportunities/ Non Value Added Steps Reduce Complexity Breakthrough Thinking Origin of Sigma The Classical View of Performance Sigma as a Measure of Quality Process Centering and Capability Deeper Insight Into Shifts and Drifts Six Sigma Conversion Table Benchmarking Chart Why most Companies are 3-4 Sigma What is needed to reach 6 Sigma Overcoming the Barriers We need a