酒店服务英语课件Project3 Check-in.ppt

Hotel Service English Task 2 Complete the dialogues Exercise 1 Staff: Good afternoon. Sir.________________________________. Guest: I called a few minutes ago to make a reservation Staff: _____________________________________. Guest: It’s Liu. Is the room ready now?. Staff: Yes, it is. Your room is 2555. ___________________. Guest: OK. Where do I sign? ? Exercise 2 Staff: Good morning. May I help you? Guest: Yes, I ‘d like to have a single room with a bath for tonight, please. Staff: _______________________? Guest: No, I haven’t Staff: I’m sorry, madam. ____________________. Guest: Oh, that