车险网上理赔系统的设计与实现软件工程专业论文.docxVIP

哈尔 哈尔滨工业大学工程硕士学位论文 II- II - - Abstract Currently, as the insurance market gets increasingly competitive, auto insurance claims business as one of the main business of the insurance company is faced with growing challenges. In order to improve the efficiency of customer service and achieve fast response to the auto insurance claims, the insurance companies are exploring ways to shorten the time cycle of auto insurance claims and to meet customer satisfaction. With the C / S structure constantly expansion in range of applications and development of computer network technology, the problems broug