外贸函电英文课件nit 4.pptVIP

International Business English Correspondence 杨晓辉Unit 4 Enquiries and replies By learning this unit, students should identify a first enquiry from a specific enquiry be familiar with the structure of enquiry letters master the essential words and phrases of enquiry letters learn to write both first and specific enquiry letters Unit 4 Enquiries and replies Introduction General enquiry A businessman states clearly all the information he needs. It should firstly ask to start the business relations with the other side in a certain line, and then present your enquiry. Specific enquiry The enquirer usually has ever dealt with the other side and may point out a certain product or commodity he intends to purchase. How to write enquiry letters How to write a first enquiry letter ( P16.1 ) a. source of information b. reasons for enquiry c. asking for price list and catalogue d. giving references e. ending with prospect for further business How to write enquiry letters How to write a specific enquiry letter ( P20.8 ) a. reasons for enquiry b. asking for terms of payment and other details ( concerning the enquired items at what price, on what terms and in what quantities ) How to write enquiry letters Guidelines for enquiry letters Give the source that you used as the basis of your request; Be specific about what you want; For courtesy’s sake, say “please” or “we shall appreciate it” or “thank you” etc. Supply information about your specific needs and emphasize the value of the information to you; Ask for specific answers to questions you have; Be courteous and tactful. Sample letters learning quote sb. a price for sth. quote sb. for sth. ( at … price) quote sb. a price Please quote us your best FOB price for Art. No. 3150. Please quote us for the supply of peanuts listed on the enclosed enquiry form. Please quote us your lowest/ favorable/ most competitive/ minimum/ bedrock/ floor/ rock-bottom price. We quote for this item at USD25.00 per dozen CF