《管理学教学资料》10erobbins_ppt1 - r.pptVIP

* * * * * * * * * * * * * * * * * * * * Copyright ? 2010 Pearson Education, Inc. Publishing as Prentice Hall 14–* The Grapevine An informal organizational communication network that is active in almost every organization. Provides a channel for issues not suitable for formal communication channels. The impact of information passed along the grapevine can be countered by open and honest communication with employees. L C F K A R B D A C B E F A C B B C D 单线型 饶舌型 偶然型 集束型 非正式沟通网络类型 非正式沟通网络也常常被称之为“葡萄藤”，一般分为四种：单线型、饶舌型、偶然型和集束型。单线型是通过一连串的人把消息传递给最终的接受者；饶舌型(gossip chain)是一个人主动地把消息传播给其他很多人；偶然型(probabilit