服务部门外语培训教材.pptVIP

服务部门外语培训教材 安全 接待 收银 安全岗位服务技语 收货笼岗： 您好！请销等。 Hello. Please wait a minute. 您好，请问您找哪位？ Excuse me. Which one are you looking for please? 对不起，让您久等了。 I’m sorry for making you waiting for so long. 车场岗： 对不起，谢谢合作，不客气。 Excuse me. Thank you for your cooperation It’s my pleasure. 员通岗： 您好，对不起，请问找哪位，请稍等，我帮您联系一下。 Hello. Excuse me. May I ask whom you are looking for？ Just wait a minute please. I’ll get you through. 对不起小姐/先生，让您久等了。 Excuse me miss/sir for making you waiting. 闭店前清场： 先生/小姐，对不起打扰一下，闭店时间快到了，请您抓紧时间购物，并带好随身物品及商品到收银区结帐。谢谢合作！欢迎下次再光临！ Excuse me ladies and gentlemen. The shop is about to close. Please hurry up your shopping and check out at the cashier. Make sure not to leave anything behind. We appreciate your cooperation and sincerely welcome your next coming. Thank you. 未购物出口（1）： 您好：先生/小姐请问您购物了吗？ Excuse me sir/miss。Have you bought anything? 您好，请出示您的购物小票。 Excuse me. May I have a look at your receipt please? 对不起，请您到收银区结帐！ Excuse me. Could you pay at the cashier please? 未购物出口（2）： 您好，对不起，请您配合一下，让我核对您的购物小票，谢谢您的合作。 Hello sir/miss. Excuse me. May I check your receipt please? Thank you for your cooperation 您走好，欢迎您下次再光临！ Wish you a happy journey. Welcome your next coming. 顾客入口（1）： 您好，欢迎光临旺市百利超市、请这边入口。 Hello. Welcome to Wangshibaili supermarket. This way please. 对不起先生/小姐，请您将您的物品存放在那边的绿色寄物柜内。 Excuse me sir/miss. Please deposit your belongings in the green cabinet over there. 顾客入口（2） 您好，请将您的物品封装一下，以免您的不便。谢谢合作。对不起， Excuse me. Please make your belongings a package in case of any inconvenience. It’s very kind of your understanding. 先生/小姐超市内不允许带食品进入，请您寄存一下，谢谢您的合作！ Excuse sir/miss. It’s not allowed to bring food into the supermarket. Please deposit your belongings. Thank you for your cooperation. 卖场巡场： 您好！先生/小姐请看好您的随身物品，防止丢失。 Excuse me sir/miss. Please pay attention to your belongings in case of any losing. 员工结帐台： 对不起请您从20号款台出，谢谢！您好，请稍等，谢谢合作！ Excuse me please check out at number 20 cashier. Thanks. Welcome, plea