组织的管理层次和业务流.pdf

Chinese-English Bilingual Teaching For Chinese-English Bilingual Teaching For Logistics Supply Chain Logistics Supply Chain Management Management Chapter 4. Logistics Information Management Business School, SDJU  Logistics Information and communication technology (LICT) is the use of electronic processing media for the collection, analysis and evaluation of data, and the transfer of information from one point to another.  Flows of information in logistics and supply chains are as fundamental as the flows of goods and materials and people.  The timing and quality of the information affects the quality of decision-making. Good information enables good decisions to be made. Inadequate or incorrect information leads to poor decisions. Business School, SDJU 组织的管理层次和业务流 组织的管理层次和业务流 高层决策层 （战略层） 人员流 高层决策层 人员流 人员流 DSS 事务流 事务流 事务流 决策支持 资金流 资金流 资金流 物资流 物资流 MIS 中间管理层 （战术层） 物资流 中间管理层 信息流 管理信息系统 信息流 信息流 执行管理层 （操作/作业层） EDP/TPS 执行管理层 数据处理/事务处理 策划人事 制造 市场营销 财务 日常管理 策划人事 制造 市场营销 财务 日常管理 策划人事 制造 市场营销 财务 日常管理 领导职能组织职能 计划职能控制职能作业职能 Business School, SDJU 1. Definition 1. Definition  There are different levels of information required in logistics. These different levels and functions can be identified as the strategic, tactical and operational levels.  Information at the strategic level – The strategic levels are mainly involved with medium