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CBJHu801 Agenda Overview Agenda Can I Use This Module? Can I Use This Module? (Objectives: Communicators) Can I Use This Module? (Objectives: Managers) Can I Use This Module? Can I Use This Module? Can I Use This Module? Agenda Process Of Communication Process Of Communication How Communication Happens Understanding Metamessages How Metamessages Provide Information Effect of Indirectness Degree of Directness: Examples Understanding Communication Metamessage Examples Process of Communication Understanding Style: Example Understanding Style: Example Understanding Style Understanding Style C