团队精神建设跟蚂蚁团队分析解析cop-conversations资料.pptVIP

Steve DaleDirectorSemantix (UK) LtdCollabor8now Ltd Communities of Practice: turning conversations into collaboration What I will cover What is a ‘Community of Practice’ (CoP)? Five steps to a successful CoP CoP Facilitation – the magic ingredient Case Study - IDeA CoP Project Case Study from the private sector Communities of Practice communities of practice – an environment connecting people and encouraging the sharing of ideas and experiences A community A domain of interest A place to meet Someone to facilitate A community of practice Communities of Practice A Community of Practice is a network of individuals with common problems or interests who get together to explore ways of working, identify common solutions, and share good practice and ideas. puts you in touch with like-minded colleagues and peers allows you to share your experiences and learn from others allows you to collaborate and achieve common outcomes accelerates your learning validates and builds on existing knowledge and good practice provides the opportunity to innovate and create new ideas Why have a Community of Practice? CoPs are not about bringing knowledge into the organisation but about helping to grow the knowledge that we need internally within our organisations. Degrees of Transparency and Trust Is the answer already out there? Dynamics of Different Network Types Know your audience This is our audience Members of an active community Community Type Helping Communities provide a forum for community members to help each other with everyday work needs. Best Practice Communities develop and disseminate best practices, guidelines, and procedures for their members use. Knowledge Stewarding Communities organise, manage, and steward a body of knowledge from which community members can draw. Innovation Communities create breakthrough ideas, new knowledge, and new practices. Understanding your Community Addressing the culture Why does a person engage with a Community of Practice? Attr