情绪管理与沟通eq in communication - austcham beijing.pdfVIP

情绪管理与沟通 EQ in Communication 培训时间：2018 年3 月12 日-13 日星期一-星期二 培训地点：北京市朝阳区东三环北路8 号亮马河大厦二座8 层 培训语言：本次培训可用英文或中文进行。 目标与内容Objectives and Content From world health organization report, depression affects 350 million people. By 2020, stress related mental health issues could play a crucial factor as hidden costs for organizational effectiveness. Professor Karl-Heniz Ladwig from the Technical University of Munich also pointed out that There is little doubt that depression is a risk factor for cardiovascular diseases. Facing global competitiveness and the increasing trends of working in a multicultural environment, understanding ones emotions through communication could help improve motivation, job satisfaction and work performance, as well as enhance quality of life. This two-day program is to focus on how to communicate and acknowledge our emotions, in order to better understand our interactions with others and to improve our work effectiveness and social life. 千金难买早知道，命好不如习惯好，世界卫生组织的报告说明, 沮丧和忧郁影响全球三亿五千万人, 并预测2020 年因压 力产生的相关问题, 是影响组织生产力的关键要因。德国慕尼黑工业技术大学Karl-Heniz Ladwig 教授也强调, 沮丧和负 念情绪会提高心血管疾病的风险产生。全球化竞争趋势, 大家的工作与生活压力大, 如何藉由了解自己的情绪管理与沟通, 用正面积极的价值观与人生观, 提升正能量学习，创造员工与企业共赢的未来,是本课程的学习目标。 参加对象 Target Group Managers or general participants who are interested in EQ development and communication, proficiency in English communication. 经理人，或一般对沟通与情绪管理有兴趣的学员，英文流利。 大纲 Outline  Understand issues involved in communication  Learning differences in communication styles and how to adjust accordingly  Knowing how to communicate effectively and how to reach consensus  Me and others- acknowledge my own feelings and others way of beings  Enhancing managerial and interpersonal skills in communication  Action Plan and Managing Change  了解自我与沟通的本质  入乡随俗的沟通风格  如何达到双赢的沟通  我和他人