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®
2017 Global Digital IQ Survey: 10th anniversary edition
A decade of digital
Keeping pace with
transformation
Looking back to look forward
The world was a simpler place when PwC first set out to measure
Digital IQ 10 years ago.
“Digital” was just another name for “IT.” The CIO was not generally regarded
as a strategic leader. And although huge shifts were occurring in the ways
technology and information were used—think Web 2.0 and startups like
YouTube and LinkedIn—this innovation had yet to find its way into the
enterprise. There, putting technology to work to improve productivity was
a relatively straightforward, and siloed, job. And the lack of IT and business
alignment was a common refrain.
A decade later, the scope and scale of digital-driven change has grown
immensely, and organizations of all types have spent a lot of time and money
to keep up. CEOs have embraced digital as part of their mandate. Enterprises
have also (nearly) closed the gap between the IT and business sides of the
house. Today, you’d be hard-pressed to find a modern organization that
doesn’t see technology as integral to business strategy as well as operations.
®®
2017 Global Digital IQ2017 Global Digital IQ Survey Survey 22
Yet despite these notable advances, in some ways company leaders are no better
equipped to handle the changes coming their way than they were in 2007. In
fact, Digital IQ—the measurement of an organization’s abilities to harness and
profit from technology—has actually declined since we began asking executives
to self-assess their
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