基于平衡计分卡的绩效管理研究及应用-管理科学与工程专业论文.docxVIP

重庆大学硕士学位论文 重庆大学硕士学位论文 英文摘要 Absract Facing the global competition，the enterprise management is gradually developing from the management facing business to management facing performance．But some enterprises lack systematic consideration in management construction，especially for those enterprises whose management notions obsolete．These enterprises always equate performance management to performance appraisal，it is big error from the mot of thoughts．This greatly encumbers the successful construction of the enterprise performance management system． Through analyzing the developing process of internal enterprises performance management，this paper points out the following facts：Because the domestic enterprises lack the guidance of scientific performance management theory and interrelated tools， in addition，the original management level ofthose enterprises is relatively dated，SO in the process of pushing the performance system，conflicts easily appear between the advancing performance system and the original system，these contradictions will finally result in the fact that the performance management can’t efficiently support the execution ofenterprises’strategies． At the same time，through analyzing the demand ofenterprises’performance management，this paper points out the balanced scorecard is effective tool for enterprise to implement its strategy．Based balanced scorecard theory,this paper introduces its implementation model，meanwhile，points out there fire three key problems in the design ofthe model：first，the determination ofthe key performance index system；second，the support ofthe information technology；,third，the modeling methods related to the information technology and the KPI system． Moreover,basing on the matter that the KPI systems of some important strategic goals hard to establish in quantitative way,combining with the process complexity theory,this paper has put forward the complexity modeling theory and its implementation methods．Aiming at the phenomenon that lot