医院互联网最佳实践以全流程为核心的无缝医疗服务-中国数字医学.PDFVIP

信息化论坛 Information Forum 拜耳医药保健有限公司支持——利用信息技术改进医疗服务 医院“互联网+”最佳实践：以全流程为核心的无缝医疗服务 李微子① 杨国良 ＊ 摘 要 以云计算、大数据、移动应用、物联网和社交媒体等技术为代表的“互联网+”环境，以及医疗机构运用新信息技术 改善就医体验的迫切需求，催生了大量移动医疗应用的产生，但这些应用存在同质化严重、入口混杂不一、未深入医疗核心 流程等问题，体验不佳，在提升医疗服务水平方面难以发挥互联网优势。提出以流程为核心的医院“互联网+”落地与实施 方法，运用移动互联网信息技术整合医院服务流程，从而实现高效医疗服务。以武汉市中心医院的移动互联网数字化医院为 例，总结以全流程为核心的无缝医疗服务在医院流程优化中的价值与效果。 关键词　互联网+ 移动医疗 统一服务入口 闭环全流程 Doi:10.3969/j.issn.1673-7571.2016.05.009 [中图分类号] R319; TP399 [文献标识码] A Best Practice of Internet+ Hospital: Seamless Medical Services with the Core of the Whole Process / LI Wei-zi, YANG Guo- liang//China Digital Medicine.-2016 11(5): 31 to 33 Abstract Due to the Internet+ environment represented by cloud computing, big data, mobile applications, the Internet of things, social media and other technologies, and the urgent need of improving the medical experience with new information technology by medical institutions, a large number of mobile medical applications emerge. However, these applications have serious homogeneity, confusing entry, failure to use medical core process and other problems. With poor experience, it is difficult to take advantage of the Internet in improving the medical service level. The hospital Internet+ practice implementation method with the core of process is proposed. With the mobile Internet information technology, the hospital service flow is integrated, so as to realize efficient medical service. With the example of mobile Internet digital hospital of The Central Hospital of Wuhan, the value and effect of the seamless medical service with the core of the entire process in the hospital process optimization are summarized. Keywords Internet+, mobile health, unified