Lecture 14 Meeting and Interview Skills会议与面试技巧.pptVIP

1. Types of business meetings Classification by purpose: Information-sharing meetings: to inform participants of what is going on in a particular field; often follow a top-down pattern Problem-solving meetings: to analyze causes leading to the problem and find some ways out; often use the brainstorming method Decision-making meetings: to take some actions; within a small group, may use the NGT (nominal group technique) technique Classification by form: Formal meetings: organized, called and chaired, involve lots of preparatory and documentary work, e.g. agenda, minutes, participant selection, spot booking, equipment checking Informal meetings: involve less preparatory work, be held on short notice, can be anywhere, may be called discussions, focus groups, dialogues, brainstorming, or feedback sessions Classification by media: Face-to-face meetings Virtual meetings: teleconferences or videoconferences, some guidelines: At the beginning of the meeting, introduce all the participants Identify yourself whenever you are to speak to avoid confusion: e.g. “Ted talking here: I agree with Melissa…” Keep distractions to a minimum: e.g. ringing phones, alarm clocks, slamming doors Use the best equipment possible: cheap speaker phones and computer cameras may make it difficult to understand each other 2. Be an effective organizer Communication practice: What would you do if you are the GM, as the organizer of the meeting? GM: Shall we start? OK. As you can see, we’re facing a tough challenge from our major competitor Thunderrain. Yesterday I got the message that Thunderrain is going to launch a new campaign on purifying the municipal environment. It’s said that the media is very interested in this campaign. I’m calling this meeting for two purposes: First, I want to hear your opinions on Thunderrain’s new campaign. Second, I want to see how you will suggest what action we should take to beat theirs. I guess you’d like to start the ball rolling, Jimmy, right?