管理-工作常用的众号文档推荐.doc

管理及其五大职能的阐释 P59跨国公司MNCs的advantageschallenges P70波特的国家竞争优势理论Porters competitive advantage of nations P85 Types of plans (P89计划的流程) P99目标管理MBO的优缺点 (P108战略计划的流程 the strategic planning process P109图) P113 TOWS矩阵及战略选择 P117组合矩阵Portfolio Matrix （画图解释） P120波特的产业分析及竞争战略 P149-150层级过多或过少的优缺点（扁平式） P155组织再造（4个词） P216 Personnel Actions based on manager supply and demand 图 （P287起，分辨Mcgregor‘s theory X and Theory Y（assumptions）、Maslow’s hierarchy of needs theory--重点(5层、一种need满足后，将不再作为激励)、Alderfers ERG Theory（3种、可同时起作用）、Herzbergs Motivation-Hygine（Two-factor） Theory、McClellands needs theory of motivation（3种needs）） P314领导行为和风格（叙述） P315图 P317 The managerial grid图 P321 领导权变理论Fiedler(position power, task structure, leader-member relations ) Part 1：The Basis of Global Management Theory and Practice (Chapter 1, 2 3) 1. Management: Science, Theory and Practice (An Overview) 2. Management and Society 3. Global, Comparative and Quality Management 1. Management: Science, Theory and Practice (An Overview) 1) Definition of management Management is the process of designing and maintaining an environment in which individuals, working together in groups, efficiently accomplish selected aims. 2) Five managerial functions: planning, organizing, staffing, leading, controlling --The functions of managers: p23-25 --Coordination: the essence of managership 3) Managerial functions at different organizational levels: how time is spent in carrying out managerial functions at different organizational levels (P2 Figure1.1) 4) Managerial skills and the organizational hierarchy: --Four skills required: technical skills, human skills, conceptual and design skills --How skills differ at different management levels (P5 Figure 1.2) 5) The goals of all managers: to create a surplus 6) Productivity, effectiveness and efficiency --Definition of productivity Productivity is the output-input ratio within a time period with due consideration for quality Productivity=Outputs/Inputs (within a time period, quality consi