饭店英语文档.docVIP

Room Reservation Good evening. Peace Hotel. Reservation. May I help you? / What can I do for you?/Can I help you?晚上好，这里是和平饭店预订处。需要帮忙吗？ Is there anything that I can do for you? 能为您做点什么？ What kind of room would you like? We have single rooms, double rooms, suites, deluxe suites and a Presidential suites.您相助什么样的房间？我们饭店设有单人间、双人间、套间、豪华套房以及总统套房。 Do you want a single room or double room? 您想要单人间还是双人间？ Would you like twin beds or a double? 您想要单人床还是双人床？ I’d like to reserve/book a room in you hotel.我想在你的饭店预订一间房间！ I’d like to make a reservation for a suite with both shower and bath.我想预定一间既带淋浴又带浴缸的套房。 I’d like a room with a view.我想要一间能看风景的房间。 We have nice rooms overlooking the sea.我们有临海的房间。 \We have rooms facing south.我们的房间是朝阳的。 Would you like a room with bath or shower?您要带浴缸还是淋浴的房间/ Are you with a company？是团队吗/ How many people are there in you party？你们共有多少人？ How long do you intend to stay? 你们准备住多久？ For how long? 住多久？ For what days, please?/When do you need the room?请问都是那几天？/您什么时候需要客房/ It’s for three nights, May 10thto12th.预定三个晚上，从5月10号至12号。 Hold the line, please. / Could you wait a moment, please? 请稍等片刻，好吗？ I’ll check if there is a room available for those days.我去查一下那几天是否有空房。 I’m sorry we are booked out for that date.对不起，那天晚上所有房间都订满了。 We do have a vacancy for those dates.那几天我们有空房。 The current rate is $150 per night.现行房价是每个晚上150美金。 A single room is $120 per night. There is also a 10% tax and a 10% service charge.单人房间每晚120美金，另外还要加算10%的税金和10%的服务费。 Children under 12 are half price.12岁以下的儿童半价。 We offer a 10% discount for group reservations.团队预订享受九折优惠。 Would you tell me your name? 请问您的姓名？ And you address, please? 请问您的地址？ What about your telephone number, ma’am? 女士，请问您的电话号码？ May I have you r arrival date departure date, please? 请告诉我您的到达日期和离开日期，好吗？ I’m sorry, but we are fully booked for single rooms. Would you like to have a double room?对不起，我们的单人间已订满。双人间可以吗？ I’d like to confirm/cancel a reservation.我想确认/取消预订。 I’d like to extend the reservation for another two nights.我想在延长两个晚上。 Would