国际著名酒店安全部程序（英文）evacuation procedures文档.doc

EMERGENCY MANUAL Policies Procedures DIVISION : RMS DEPARTMENT : Security CODE : DATE : APPROVED : MD REVISION : SUBJECT : Evacuation procedures POLICY / PURPOSE To ensure the safe and orderly evacuation of all guests and employees. PROCEDURE The decision to evacuate the hotel or a portion of the hotel will be made by the Hotel Manager, the Assistant Manager ( CFW ) or the Fire Brigade. Fire evacuation must proceed without the use of lifts. Once the existence of a fire has been determined and if evacuation is required the Chief Fire Warden contacts the Operator and states the levels to be evacuated and / or the location of the fire. The Operator contacts the Fire Brigade and then calls or pages, the Liaison Officer, Floor Wardens, Search Officer, and Bell Captain to assemble at the bell desk. The Operator will then play tape or broadcast message as instructed. The Liaison Officer accounts for and records all Floor Wardens and Search and Escort Officers. The Liaison Officer locks off lifts at ground floor and issues two way radios, emergency keys, chalk, and torches. The fire team (Floor Warden, 3 Search Officers, 2 Escort Officers, Fire Crew, and Lift Operator) takes the fire service lift to level below that of the fire and proceeds via the stairwell to the reported location. ROOMS DIVISION Page 1 of 12 EMERGENCY MANUAL Policies Procedures The fire team reports to the CFW and on direction commence Evacuation procedures. ROOMS DIVISION Page 2 of 12 EMERGENCY MANUAL Policies Procedures SUBJECT : Evacuation procedures CODE : Working in teams of two , Search Officers check all guest rooms and mark the door to indicate that the room has been checked : IN OUT A single chalk mark indicates searches in room A cross indicates searcher is out The Floor Warden reports