企业信息化中的知识转移实证研究.docVIP

企业信息化中的知识转移实证研究 摘 要 近年来,知识取代了传统的劳动力、资本等成为企业昀重要的资源。但是 组织内知识的分布极少与组织对知识的需求分布一致,组织内的工作一人一知 识经常处于不匹配的状态。这个问题严重影响了企业的健康发展。由于知识转 移能够实现知识的重新组合,增加人力资本,提高工作效率,并在一定程度上 预防知识随人员流动而流失,因此成为了企业切实提高竞争力、维持竞争优势 的重要手段,也受到了学术界和企业界越来越多的关注。 在我国,知识转移的起步较晚,存在着大部分企业对知识转移的重要性重 视不够、组织间和部门间的知识转移不足、偏重于对显性知识的管理和配套措 施没有跟上等问题。尤其是在信息化项目中,对知识转移、知识管理的重视不 足常常导致信息化的失败。为此,本文以信息系统实施中的知识为例,结合案 例研究,给出了我国信息化过程中知识转移的内容、实现机制和影响因素。 本文运用多案例研究方法进行实证分析,验证了知识转移的效果与信息化 项目实施结果之间的正相关关系。同时也验证了在信息化建设的过程中,知识 因素、沟通因素、激励因素等三种因素对知识转移效果存在着影响。但是,组 织因素与知识转移效果之间的关系并没有得以证明。这些结论指出了与企业信 息化成功建设密切相关的知识转移的影响因素,对企业促进自身信息化过程中 的知识转移有着积极的指导意义。Abstract In recent years,knowledge takes place of labor and capital and becomes the most important resource to a enterprise. But unfortunately, there is seldom a good match between the knowledge in an organization and the need of an organization to knowledgeWork-people-knowledge in an organization does always not match each other, what makes enterprise out of kilter. So, since knowledge transfer can make knowledge reorganization, add human resource and elevate work efficiency, enterprises see it as a good measure to enhance them advantage while academia pay more attention to itIn china, enterprises and researcher do not attach importance to knowledge transfer until the last few years of 20th century. Few companies pay enough attention to knowledge transfer; knowledge transfer seldom occurs between organizations and departments; lays particular stress on explicit knowledge transfer while ignores tacit knowledge transfer; infrastructures is week…these problems embarrass the development of enterprises, and often lead the failure of informationization. So, my study takes the knowledge transfer happened in the implication of ERP as an example and the case study of several Chinese enterprises, give an answer of the content, mechanism and influence factors of knowledge transfer In this paper, we use multi-case research technique to testify the correlation bet