031DELL电脑的供应链管理研究报告.pptVIP

* * * * Our planning processes “push” components into a SLC (supplier logistics center) awaiting a “pull” signal generated by the replenishment processes in our manufacturing centers. The SLCs are managed by a third party logistics provider. Inventory in the SLC’s is owned by our suppliers - there is an average of 8 or 9 days worth of inventory in the SLC. Local suppliers provide support through VMI (or Vendor Managed Inventory) programs. Our first SLC was established in 1992. * * * * Our suppliers can access massive amounts of information through our supplier portal called ValueChain. Established in 1996, it is their single point of entry into Dell. We issue a report card to our top suppliers on a quarterly basis. They are measured on 5 elements: Quality (as the core item) Continuity of Supply Technology \ Time to Volume Cost Leadership Service We are a six sigma company and we expect our suppliers to be also. * Our suppliers can access massive amounts of information through our supplier portal called ValueChain. Established in 1996, it is their single point of entry into Dell. We issue a report card to our top suppliers on a quarterly basis. They are measured on 5 elements: Quality (as the core item) Continuity of Supply Technology \ Time to Volume Cost Leadership Service We are a six sigma company and we expect our suppliers to be also. * * * - * - ? Dell Computer Corporation - 2003 戴尔的供应链管理 通过电子商务加快库存周转率 Jul 2003 85%企业和政府部门 15% 个人用户 客户构成 (销售额) 全球收入情况 71%美洲 10%亚太地区 19%欧洲\中东\非洲地区 全球制造 美国德克萨斯州奥斯汀 美国田纳西州纳什维尔 巴西Eldorado do Sul 爱尔兰Limerick 马来西亚槟城 中国厦门 世界范围内共有39,100名雇员 前4个季度的销售额达到354亿美元 Dell现状 产品构成 (销售额) 台式机 = 53% 服务器 = 20% 笔记本 = 27% Dell产品 软件和外设 PowerEdge 服务器 PowerVault 存储器 PowerApp 服务器附件 OptiPlex 台式电脑 Latitude 笔记本电脑 Precision 工作站 Inspiron笔记本电脑 个人用户 Dimension台式电脑 业内最佳的客户体验 戴尔的首要原则：以客户为出发点和落脚点 直接的关系 没有 障碍 或 阻隔 单一联络人