高考英语写作专题辅导课件基础写作.ppt

She was not a person with patience and didn’t patiently answer my questions. Worse still, she was so careless that she made mistakes again and again when filling my information in the document. I demand that she make an apology to me face to face. Thank you for your consideration. Yours sincerely， Li Gang [精华点评] 这是一篇关于投诉员工工作态度的投诉信。因事情已发生, 当描述员工具体表现时, 使用一般过去时。写作时, 可通过穿插使用非谓语结构、定语从句以及“so...that”这个句型来丰富表达。例如, Poor at computer skills, Zhang Xin spent more than half an hour in... 也可改写为：Zhang Xin, who was poor at computer skills, spent more than half an hour in...。 投诉信的最后一句, 通常是提出赔偿要求, 若态度强硬, 可使用“I demand / require that sb. should do sth. ”, 若语气相对委婉, 可使用：Would you be so kind as to do sth.; Please ...; It would be highly appreciated if...等句型。 * 林辉 * * * 1. complain about 投诉 2.go wrong出毛病 3. return my money to me退还我钱 4. apply for申请 5.worse still更糟糕的是 6.delay in delivering推迟交货 相关短语 7. for the above reasons基于上述理由 8. a full refund全额退款 9. pay for the postage付邮资 10. travel agency旅行社 11. historical attractions历史名胜 12. make mistakes犯错误 13. be forced to被迫 14. a person with patience 有耐心的人 15. a pair of black shoes一双黑鞋子 16. make an apology道歉 17. to our disappointment让我们失望的是 18.again and again反复; 再三 1. I’m writing to complain about a pair of sneakers I recently purchased from your website. 我写信的目的是要向你投诉我最近在你们网站上购买的一双运动鞋。 2. Worse still, there was a ten-day delay in delivering my shoes.更糟糕的是, 交鞋的日期推迟了10天。 相关句式 3. I demand either a new pair of black shoes be posted to me immediately or I be given a full refund.我要求要么马上寄给我一双新的黑鞋子, 要么全额退款。 4. Please give 30% of my money back, or I shall be forced to take the matter further.请退还我30%的钱, 否则我会被迫采取进一步的措施。 5. She was not a person with patience and didn’t patiently answer my questions at all. 她是个没有耐心的人, 根本不耐心回答我的问题。 6. I demand that she make an apology to me face to face.我要求她当面向我道歉。 1. 投诉信要开门见山写明来信目的, 即投诉的具体内容, 切忌表达转弯抹角, 久久不入正题。 2. 写信时, 要注意写信的对象, 运用得体的语言表达, 并可在句中适当增加to one’s disappointment, unluckily, unfortunately, worse still,