E-government research Reviewing the literature, limitations, and ways forward电子政务研究：回顾文献， 限制和前进方向.pdfVIP

Government Information Quarterly 24 (2007) 646 – 665 E-government research: Reviewing the literature, limitations, and ways forward Mete Yildiz ⁎ Department of Political Science and Public Administration, Hacettepe University, Turkey Available online 23 March 2007 Abstract This article claims to be both a review and an agenda-setting piece. It is argued that e-government research suffers from definitional vagueness of the e-government concept, oversimplification of the e- government development processes within complex political and institutional environments, and various methodological limitations. In order to address these issues, the article reviews the limitations in the e-government literature, and it suggests ways forward. To do so, the study critically analyzes the development and various definitions of the e-government concept. After discussing the limitations of the concept, methodological and conceptual remedies such as (i) better examining and explaining the processes of – and participation patterns in – e-government projects within complex political environments, (ii) addressing the problem of under-specification in the e-government literature by the production of more grounded, empirical studies that would create new theoretical arguments and provide new concepts and categories so as to enhance our understanding of e-government policy processes and actors, and (iii) tying the subject of e-government strongly to mainstream public administration research are suggested in the final part of the analysis. © 2007 Elsevier Inc. All rights reserved. Keywords: E-government; Literature review; Public administration and management ⁎ Fax: +90 11 90 537 6605410. E-mail address: myildiz@.tr. 0740-624X/