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Managing Cost and Strategy
Managing Cost and Strategy
Chi-Wen Jevons Lee
Tulane and Tsinghua
Lecture One
Lecture One
Value Chain: Strategy Design
李志文
Three Keys to Success
Three Keys to Success
Vision: Goal, Innovation, Opportunities
Strategy: How to make it happen
(allocating physical resources)
Team: Who make it happen (building
organizational human capital)
Fundamental Formula of Business Success
Fundamental Formula of Business Success
Economic Value = (price – unit cost) x quantity
Economic Value = (price – unit cost) x quantity
Price and Quantity: Customer Satisfaction,
Customer Loyalty
Cost: Source of Competitive Advantage
Economy of Scale
Economy of Scope
Division of Labor and Specialization
Structure of Team
Structure of Team
Free Form: Double Tennis, Jazz Combo
Centralized: Soccer/Orchestra
Decentralized: Baseball
Basic Components of Team:
Functional Role, Decision Type, Leadership Style
SWOT Analysis of Competitive
SWOT Analysis of Competitive
Advantage
Advantage
Strength
Weakness
Opportunity
Threat
Finding SWOT: Benchmark Analysis
Benchmarking
Benchmarking
US East Cost
US East Accounting Cost per Year per Fortune 100 Best in
Procedure ($US millions) Transaction Avg. Cost World
ACCOUNTS
RECEIVABLE $ 38.40 $ 15.20 $ 15.00 $ 4.60
GENERAL LEDGER $ 1.20 N/A N/A N/A
ACCOUNTS PAYABLE $ 1.50 $ 8.90 $ 7.00 $ 1.80
PAYROLL $ 1.00 $ 7.30 $ 5.00 $ 1.72
CREDIT AND
COLLECTIONS $ 0.90 $ 12.00 $ 16.00 $ 5.60
TOTAL $ 43.00 $ 43.40 $ 43.00
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