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Vol. 4, No. 12 International Journal of Business and Management
Embedded Study on the Experience Marketing from Consumers’ View
Jianjun Ma
Management School, Xuzhou Normal University
Xuzhou 221009, China
Tel: 86-516-8399-8571 E-mail: mjj6868@126.com
Abstract
The experience marketing breaks the “hypothesis of rational consumers” in traditional marketing, and it emphasizes
consumers’ participation, contact, and “emotional resonance” to fulfill and create consumers’ individualization demand.
In the article, the 6Es strategies of the experience marketing from consumers’ view are designed to dig the route
selection of the experience marketing strategy.
Keywords: Experience marketing, Analysis, Design, Route selection
1. Definition of Relative Concepts about the Experience Marketing
1.1 Experience
The experience is the individual psychological feeling of one person, and it is the nice feeling in one’s consciousness
when his emotion, physical force, intelligence even spirit achieve certain specialized level, and it is one person’s special
and instant and deep affection with high strength which can not be described in the social life over general experiences
and cognitions. Therefore, the experience will not only come down to human sense, emotion, sensibility and other
sensitive factors, but also come down to human knowledge, intelligence, thinking and other rational factors, and also
include some activities of the body. So the experience is the nice and profound feeling generated in consumers when
they participate in designing, driving, emerging and feeling the whole consumption process in the co
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