航空服务常用口语.doc

PAGE PAGE 1 航空服务常用口语 (1)Buying Tickets and Making Reservations 购买机票和订位 Model Dialogs标准对话 Dialog 1 Reserving Two Seats to New York　预订两个到纽约的座位 A:Id like to make reservations for two to New York. Do you have anything in Economy Class for this Saturday? Ａ：我要预订两个座位到纽约，周六的经济舱有空位吗？ ]B:Just a moment, please. Ill check. Ｂ：请稍候，我查查看。 B:Yes, sir. we have two seats available on TWA Flight 502 at 10:30 A.M.. Will that be all right? Ｂ：是的，先生，ＴＷＡ航空公司５０２班次上午１０点半班机有两个空位，可以吗？ A:Well, we have to be there by noon. Dont you have anything earlier? Ａ：嗯，我们中午前要到那里，你们没有早一点的吗？ B:Let me see... Yes, theres an 8:15 flight with two Economy Class seats available. It gets to New York at 10:45. Hows that? Ｂ：我看看．．．．．．，是的，８点４５分的班次经济航有两个空位，１０点４５分到达纽约，怎么样？ ]A:Thatll be fine. Ａ：可以。 B:All right. Was that round-trip or one-way? Ｂ：好的，是单程票还是来回票？ A:One-way, please. Ａ：单程票。 B:Thats three hundred and fifty dollars altogether, sir. The flight number and boarding gate are indicated on your tickets. Ｂ：总共３５０元，先生，班次号码和登机门都写在你的机票上。 A:Thank you very much. Ａ：非常谢谢你。 B:Our pleasure, sir. Have a good trip. Ｂ：为你服务是我们的荣幸，先生，祝你旅途愉快。 Dialog 2 All the Seats are Reserved 对话２　票已订完 A:May I help you? Ａ：有什么我能为你效劳的吗？ B:Yes, Id like to reserve an Economy Class seat to San Francisco on your Flight 903. Are there any seats available for tomorrow? Ｂ：是的，我要预订你们９０３班次到旧金山的一张经济航座位，明天有空位吗？ A:Im sorry, sir. All the seats are reserved. Ａ：对不起，先生，已客满了。 B:Oh, I see. In that case, how about a Saturday flight? Ｂ：哦，我知道，如果这样的话，周六的班次如何？ A:Just a second. Ill check... Yes, sir, we do have an available seat on Northwest Flight 901. Ａ：请稍候，我查查看．．．．．．，是的，先生，西北航空公司９０１班次有空位。 B:What time does it take off? Ｂ：几点起飞？ A:Nine A.M., sir. And it gets to San Francisco at 2:30. Ａ：上午９点，先生，２点３０分到达旧金山。 B:Thats fine. Ill take it. Ｂ：好的，我决定买了。 Useful Expression常用语句 Id like two seats on todays Northwest Flight 7 to Detroit, please. 我想订两张今天西北航空公司７班次到底特律的机票。 Id like to make reservations for two seats on your flight leaving at noon for Washington. 我要订两张你们航空公司中午起飞到华盛顿的机票。 Do you