第一章、管理与管理者.ppt

Fundamentals of Management: 1-* Gao Junshan, UST Beijing Specific Management Skills Controlling the environment and resources Organizing and coordinating Handling information Growing and developing Handling conflicts and motivating employees Strategic problem solving Skills and competencies: Specific Skills Fundamentals of Management: 1-* Gao Junshan, UST Beijing Management Competencies Initiate and implement change and improvement Monitor, maintain, and improve delivery Monitor and control the use of resources Allocate resources effectively Recruit and select personnel Management Charter Initiative (MCI) Skills and competencies: MCI standards Fundamentals of Management: 1-* Gao Junshan, UST Beijing Management Competencies Develop teams, individuals, and self Plan, allocate, and evaluate work Create, maintain, and enhance relationships Seek, evaluate, and organize information Exchange business information Management Charter Initiative (MCI) Skills and competencies: MCI Standards Fundamentals of Management: 1-* Gao Junshan, UST Beijing The Importance of Management The Study of Management Study management: Its importance Management As a Field of Study * Some concept on system System definition: a set of interrelated and interdependent parts arranged in a manner that produces a unified whole. Machines, natural beings, social system Environment and system: system interact with the environment by exchanging materials, energy and information Closed system Open system and system view on management: Organizations do not operate in isolation, their survival and growth often depands on successful interactions with the external environments * Stakeholders of organizations: any group that is affected by organization’s decision and policies, and activities * Also called situational approach To answer the question What is the best way to management? It all depends ! but What it depends on? they are Contingency/factors/ variables. you can get more than 100 of them! T