点击职业英语四册 新增部分答案Book 2 Unit 9 Personal Business Letters.docxVIP

Practical Reading and Writing: Dates and Addresses Book 2 Unit 9 9. Practical Reading: Dates and Addresses 37 Proctor RoadSolihull Bristol 37 Proctor Road Solihull Bristol BS7 4HR 9th March 2012 Mrs C.J. Spencer Customer Services Franklin Autos Ltd Gatsby Lane Bristol BS4 8NU ref: CR12/35686 Dear Mrs Spencer, Further to my telephone call today, I am writing to confirm my reservation. I would like to rent an Audi saloon from 7 – 13th July, inclusive. I understand the cost will be ￡473 for the week inclusive of insurance. According to your web site, the cost also includes a free pick up. Please ask the driver to collect me at the above address no later than 9am on the 7th. I believe I need to come to your office to sign the paper work, is that correct? I must be able to leave by 10am at the latest. Please confirm that this will be possible with a 9am pick up. I look forward to hearing from you. Yours sincerely, Tina Carter Audi saloon = a type of car Insurance = compensation in case of accident. It is law that all drivers have insurance. Pick up = collection B. Put T (True) or F (False) against each question. Before writing the letter Tina telephoned Franklin Autos. The purpose of the letter is to confirm a telephone booking. Tina wants to book a car for a week. The cost will be $713. The overall cost does not include insurance. Tina wants to know if she can leave at 10am. Mrs Spencer will collect Tina at 10am. Tina wants to know if she has to go to the office before leaving. The letter starts and ends correctly. Mrs Spencer works in the Customer Service Department at Franklin Autos. Franklin Autos is in Proctor Road. 12. The reference number has been given to Tina during the telephone call. 10. Practical Writing: Dates and Addresses A. One of the most important aspects of business writing is that it must be both accurate and clear. B. Dates: In China the 9th May 2012 is written 2012/05/09