商务口语基础2教参 1 5单元 Unit4教参.docVIP

Unit 4 Dealing with Emergencies Teaching Objectives Learn the expressions for asking for permission, sympathizing, and reassuring. Familiarize the students with the sticky situations at work. Warming Up A. Dad B. Mum C. classmate D. grandparent E. friend F. teacher Lead-in What will you do when you come up against difficulties? Do you know how to cope with an emergency? In daily life, people will probably get into trouble and need others’ help greatly. As you know, timely help and support in case of urgent events is like a prompt rain. And when you ask for something or ask someone to help you, it is important to be polite. Sometimes, people may come across some unexpected changes or conflicts. In this case, compromise and cooperation seem to be even more important. Thus our work can move forward smoothly, and our society can make progress quickly. Chinese Versions of the Situational Dialogues 对话1：我想你可以帮我个忙吗？ (苏珊请了几天假，要去照顾她出车祸的父亲。她请同事沙丽在她休假的时候帮忙照应一下她的工作。) 苏珊： 沙丽，你有空吗？ 沙丽： 有啊。嗨，苏珊，垂头丧气的，怎么了？ 苏珊： 嗯...我不知道该怎么办，我父亲出车祸了。 沙丽： 哦！我感到抱歉！ 苏珊： 现在他在住院，我必须去照顾他，陈先生已经同意我请三天假了。 沙丽： 有什么我能做的吗？ 苏珊： 是的，我想请你帮我个忙。 沙丽： 说吧，什么？ 苏珊： 我已经把报价单寄给我们香港的一个客户了。我不在的时候, 如果他们有任何答复，请拿给陈先生看，听他的指示。 沙丽： 好, 没有问题。 苏珊： 并且，如果有给我的任何文件，请把它们放在我的文件筐里。 沙丽： 包在我身上，你放心吧。 苏珊： 万一有任何问题，请联系我。 沙丽： 我知道了，不用担心。一切都会好起来的。自己多保重。 苏珊： 我会的。非常感谢，你真是太好了！ Key to task 1 bothersome for a burden on an inconvenience to bother you so muchworry you with my problems get you so involved in my problems don’t hesitate to let me know call on me send me a memorandum repay / pay reward show / express my gratitude to Task 2 Step 1: Go through the expressions used in the sample dialogue with the class. Step 2: Direct students’ attention to the useful expressions for asking favors of other people and giving a hand. Step 3: Have students work in pairs to prepare a role play for one of the situations. Remind them that in a role play, they are actors, and should not read their lines from a paper. Step 4: