饭店英语 教学课件 ppt 作者 李佳 主编concierge.pptVIP

Learn the polite way to serve the guests in the hotel; Learn the useful English words and expressions to offer satisfactory service in the hotel; To complete the service of Shuttle service outside the hotel ; To complete the service of Hall Shuttle; To complete the service of Delivering Luggage. FIT Walking to the hotel: The doorman should : greet with smile help deliver the luggage if there are many refer to the porter. FIT arriving by car to the hotel: The doorman should: walk forward quickly, open the door with left hand make a guardian of the