人力资源管理第八章.pptVIP

Chapter 8 Training and Developing Employees Chapter 8 Outline Orienting employees The training process The 5-step training development process Training, learning and Motivation (skip) Analyzing training needs Task analysis: assessing new employees’ training needs Performance analysis: assessing current employees’ training needs Chapter 8 Outline Training methods On-the-job training Step 1 prepare the learner Step 2 present the operation Step 3 do a tryout Step 4 follow up Apprenticeship training (学徒制) Informal learning Job instruction training（工作指导） Lectures Programmed learning（程序化学习） Audiovisual-based tools（视听手段） Simulated training Distance and Internet-based training Chapter 8 Outline Management development Managerial on-the-job training Job rotation Coaching/understudy approach Action learning Chapter 8 Outline Management development(Cont.) Off-the-job management training development techniques The case study method Management games Outside seminars University-related programs Role playing Behavior modeling Corporate universities and in-house development centers Chapter 8 Outline Managing organization change and development Evaluating the training effort Designing the study Training effects to measure After Studying This Chapter You Should Be Able To: Describe the basic training process Describe and illustrate how you would go about identifying training requirements. Explain how to distinguish between problems you can fix with training and those you can’t Explain how to use five training techniques 开篇案例：糟糕的第一周工作 一想到明天就要正式到公司报到上班，李阳心里别提多高兴了。李阳认为明天公司肯定会为他们这几个新招来的大学毕业生安排一些“精彩节目”，比如高层管理者的接见与祝贺，同事的欢迎等。因为李阳的的不少同学都欣喜地告诉他自己的公司是如何热情地接纳“新人”的…… 然而，第一天是令他失望的。他先来到人事部，过了好长时间，经理才派助手接待他。助手带着李阳到了一个乱哄哄的办公桌前，说“你的前任辞职了，桌子很乱，还没来得及收拾，你自己收拾一下吧。”说完，助手就忙自己的去了。 到中午，助手带着李阳去吃饭，李阳自己主动了解了一些公司情况，午休时又与同事谈了一会。第二天，经理把李阳叫到经理室开始分派任务。李阳的工作是网络制作与维护，需要同不少人打交道，但他还不知道谁是谁，很是无奈。第三天，经理让李阳送一份材料到楼上的财务部，李阳送去后，就又继续自己的工作了。经理走了过来，一脸不悦的说“交给你工作，你一定要向我汇报结果，知道吗？”李阳虽然嘴上说“知道了”，但脸上却露出了不满的神情。 这几天，让李阳感到好一点